The INTEGRAL Impulse Feedback offers a timely feedback on the contact experience of your customers.
It is suitable for all types of customer contacts, such as consulting or sales talks, delivery, technical support, etc. This gives you a quick overview of how your customers rate their last contact with your company and gives you the opportunity to respond promptly. Concise and targeted questions increase the willingness to participate. Depending on the sample size, the analysis can be carried out at any number of levels, such as regional areas, support persons or customer groups.