EQUIPMENT

Data collection

55 CATI workstations (Computer Assisted Telephone Interviews)
15 Phonotest workstations
CATI Hub for global customer satisfaction surveys
in 15 languages (incl. Vietnamese, Russian, Japanese, ...)

60 CAPI systems (Computer Assisted Personal Interviews)

Powerful software for online surveys

Location/room for focus groups

Tachistoscope

Tool for testing the conciseness and impressions of short-term visual impacts (e.g. logos or packages)